SmartTravelPort

← Back to Home

Cookie Policy

Last updated: January 2025

1. What Are Cookies

Cookies are small text files that are stored on your computer or mobile device when you visit our website. They are widely used to make websites work more efficiently and to provide information to website owners.

2. How We Use Cookies

SmartTravelPort uses cookies to enhance your experience on our platform. We use cookies for the following purposes:

  • To ensure our website functions properly
  • To remember your preferences and settings
  • To analyze website traffic and user behavior
  • To provide personalized content and recommendations
  • To improve our services and user experience
  • To deliver relevant advertising (with your consent)

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services.

Cookie Name Purpose Duration
session_id Maintains user session Session
csrf_token Security protection Session
cookie_consent Stores cookie preferences 1 year

3.2 Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site.

Cookie Name Purpose Duration
_ga Google Analytics - tracks users 2 years
_gid Google Analytics - tracks sessions 24 hours
_gat Google Analytics - throttles requests 1 minute

3.3 Functional Cookies

These cookies enable the website to provide enhanced functionality and personalization based on your interactions.

Cookie Name Purpose Duration
user_preferences Stores user interface preferences 6 months
language Remembers language selection 1 year

3.4 Marketing Cookies

These cookies may be set through our site by our advertising partners. They may be used to build a profile of your interests and show you relevant adverts on other sites.

4. Third-Party Cookies

We may also use third-party services that place cookies on your device. These include:

  • Google Analytics: For website analytics and performance monitoring
  • Travel Partners: For booking integration and price comparison
  • Payment Processors: For secure payment processing
  • Customer Support: For live chat and help desk functionality

5. Cookie Consent and Your Choices

5.1 Managing Cookie Preferences

When you first visit our website, you will see a cookie banner asking for your consent to use non-essential cookies. You can:

  • Accept all cookies
  • Decline non-essential cookies
  • Customize your cookie preferences

5.2 Browser Settings

Most web browsers allow you to control cookies through their settings preferences. You can usually find these settings in the "options" or "preferences" menu of your browser.

5.3 Opt-Out Links

You can opt out of certain third-party cookies:

  • Google Analytics Opt-out
  • Your Online Choices (EU)
  • Network Advertising Initiative (US)

6. Impact of Disabling Cookies

If you choose to disable cookies, some functionality of our website may not work properly. Essential cookies cannot be disabled as they are required for basic website functionality.

7. Mobile Devices

Our mobile applications may also use similar technologies to cookies. You can control these through your device settings or by uninstalling the application.

8. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. Please re-visit this Cookie Policy regularly to stay informed about our use of cookies.

9. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Email: [email protected]
Phone: +1-800-SMART-TP
Address: SmartTravelPort Privacy Team

10. Additional Information

For more information about cookies in general, you can visit:

  • All About Cookies
  • ICO Cookie Guide

© 2025 SmartTravelPort. All rights reserved.